The complete Help Scout MCP server. 54 tools for conversations, docs, and workflows. No setup. No OAuth headaches. Just connect and support.
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Watch how AI transforms your support workflow
Same questions, every day. Copy-paste answers get stale fast.
AI drafts from your docs
Who is this person? What happened before? Time wasted searching.
Full history at a glance
Tickets land in the wrong queue. Customers wait. CSAT drops.
AI assigns intelligently
Full Help Scout API access through one simple connection
Handle emails, chats, and messages — all unified in one place.
Search and surface knowledge base articles automatically.
Access history, properties, and context for every customer.
Automate tagging, assignment, and responses effortlessly.
+ 50 more endpoints including:
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The entire MCP server is open source. Run it yourself, modify it, contribute back. The hosted version just saves you the hassle.
View on GitHub$ git clone https://github.com/BusyBee3333/help-scout-mcp-2026-complete.git
$ cd mcp && npm install
$ npm run build
$ node dist/server.js
✓ Help Scout MCP Server running
✓ 54 tools loaded
Listening on stdio...MCP (Model Context Protocol) is a standard for connecting AI assistants to external tools and data. It's supported by Claude, and lets AI actually take actions in your systems — not just chat about them.
For the hosted version, no. Just connect your Help Scout account via OAuth and add the MCP endpoint to your AI client (Claude Desktop, etc.). If you self-host, you'll need Node.js.
Yes. We use OAuth 2.0 and never store your Help Scout API keys. Tokens are encrypted at rest and in transit. You can revoke access anytime from your Help Scout settings.
MCP is currently best supported by Claude (Anthropic). GPT can use it via custom implementations. As MCP adoption grows, more clients will support it natively.
Join 200+ support teams already automating with Help Scout Connect.